iFlirts Contact
One address
Need help with iFlirts? One address covers it: [email protected]. Below is which problem goes where, what to include so your question is solved in a single reply, and how to recognise a fake support message.
How do I reach iFlirts support?
Write to [email protected] with a subject that names the problem. There is no phone number and no web form.
one inbox
By email, at [email protected]. That one address covers questions about coins, a report you filed, a restriction you want looked at and requests about your data.
We do not run a phone line, a live-chat widget or a web form. With email, each side ends up holding the same written trail, and that matters when money or a complaint is involved.
who handles what
Some go to a button, some to a help page and some to email. Check the table first; several common problems are fixed faster without writing to anyone.
| Problem | Try this first | If you email, include |
|---|---|---|
| Camera or microphone will not start | The fixes in the help center | Device, browser and what you already tried |
| Coins bought but not showing | Reload the page once | Receipt, time of purchase, user ID |
| A charge you want checked | The pricing on is iFlirts free | Receipt and what you expected instead |
| Someone behaved badly in a chat | Report in the chat menu, then Block | Roughly when it happened and any screenshots |
| Your session was restricted | The community guidelines | User ID and your side of what happened |
| A question about your data | The privacy policy | User ID and what you are asking for |
save a round trip
Four things, and a subject line that names the problem. A complete first message is the quickest route to a complete answer.
Name the problem in a few words: "Coins not showing", "Charge query", "Report follow-up", "Data request" or "Restriction review".
If you can see one in your profile inside the site, copy it in. If not, tell us the device and browser you used and roughly when.
Two sentences on what happened and when. Dates and times help more than adjectives.
A payment receipt for billing questions, screenshots for reports, and one line saying what you would like to happen.
what to expect
By email, to the address you wrote from. We do not publish a reply time, because a number we could not always keep would be worse than none. What helps on your side: keep everything in one thread instead of sending the same question twice, check your spam folder before writing again, and reply to our answer rather than starting a new message, so the history stays together.
spot the impostor
By what it asks for. iFlirts support writes from [email protected] and does not ask for passwords, verification codes or card numbers. A message that asks for any of those is not from us, whatever name it uses. Do not click anything in it; forward it to the address above.
not a job for support
Pass messages to another person. If you want to reach someone you met in a chat, do it on the site from her profile; how iFlirts works shows where the buttons are. Support cannot forward notes or share anyone's contact details, and it cannot tell you whether or when a particular person will be online.
Support is also not the place for advice on staying safe in a chat; the habits that prevent most problems are collected on safety tips.
Keep reading
Questions
[email protected]. Tell us your user ID if you have one and what went wrong, in a line or two.
No. Email is the only channel, which leaves both of us with a written record.
Refresh the page a single time. If they are still missing, email support with the receipt and the time of the purchase.
Read the privacy policy first; it lists what is kept and how to make a request. Then email support and say what you are asking for.
Write to support with your user ID and explain what happened.
No. Use the Message button on her profile instead.
Question answered? Back to the fun part.
Most visits never need this page. Open a live video chat and say hello to a real person. No sign-up, free to start.
